Privacy Policy and Data Protection

Learn more about how exomethyvia protects your data and privacy in Australia

Introduction to Privacy Practices

At exomethyvia, your privacy is important to us. This policy explains how we collect, use, and protect your personal information in accordance with Australian privacy regulations. We are dedicated to offering transparency, control, and clear communication about your data.

We provide services in digital marketing, branding, web design, and e-commerce solutions. This policy outlines what information we collect, your rights as a user, and the security measures we take to safeguard your information during interactions on exomethyvia.com.

Types of Data We Collect

We collect information directly from you and automatically via our website. This may include details you submit when contacting us and data from your browsing activities such as cookies or device information.

Information You Provide Us

  • Details you submit through contact forms or email
  • Feedback, inquiries, or support requests you make
  • Information provided for newsletter sign-up
  • Transaction-related information when placing an order
  • Voluntary participation data for surveys and polls

Automatic Collection Methods

  • Device data like browser type, OS, and IP address
  • Browsing habits, pages visited, and referral links
  • Session information for analytics purposes
  • Interaction with website elements and forms
  • Time spent on website and exit pages

How We Use Your Data

Your data is used to enhance your experience with exomethyvia, improve our services, communicate updates, and analyse website usage for development.

  • Processing contact and support requests
  • Sending relevant marketing communications with consent
  • Improving website functionality and design
  • Analysing usage trends for optimisation
  • Ensuring website security and preventing misuse
  • Personalising content and recommendations
  • Managing user preferences and account settings

Our Commitment: We remain committed to your privacy and handle your data with the utmost responsibility, adhering strictly to both industry standards and Australian law. Security is always a priority in our service delivery.

Data Sharing and Disclosure

We do not sell your personal information. Sharing only occurs with partners or service providers integral to our website operation or when required by law or regulation.

Trusted Service Providers

We engage reputable third parties for website hosting, analytics, and communications to deliver and maintain our services. All partners are required to uphold strict data protection standards.

Legal and Regulatory Compliance

We may disclose your data if required by Australian law, government request, or court order to protect our legal rights or comply with obligations.

Anonymous Statistical Analysis

Aggregated, non-personal data may be used for reporting or service improvement. Individual identities are never revealed through these processes.

Your Data Rights Explained

You have the right to request access, correction, or deletion of your information. Certain limitations may apply, but we are dedicated to enabling these rights and explaining them clearly.

  • Right to access your personal data records
  • Right to correct incomplete or inaccurate data
  • Right to have your data erased from our database
  • Right to request a copy in a usable format
  • Right to object to specific uses of your data
  • Right to restrict some data processing activities

To exercise these rights, please contact us through the details below. We review requests promptly in line with privacy regulations and our policy terms.

Data Security Measures

Security of your personal data is vital. We implement both technical tools and organisational protocols to prevent unauthorised access or disclosure.

Technical Protections in Place

  • Data encryption during transfer and storage
  • Regular system vulnerability assessments
  • Secure server and network configurations
  • Automated monitoring for unusual activity

Organisational Safeguards

  • Access to data is role-based and restricted
  • Employee training on privacy responsibilities
  • Routine audits of data handling and storage
  • Clear breach reporting and response process

Data Retention Policy

We retain your data as long as it is needed for service delivery, legal requirements, or business purposes. Retention times may differ according to the data type and purpose.

  • Account details are held for active user periods
  • Usage and experience data retained for analysis
  • Messages stored for the duration of support
  • Transaction data kept for statutory periods
  • Marketing preferences stored until withdrawal

At the end of retention periods, personal information is securely deleted or de-identified in accordance with law.

International Data Transfers

When transferring data outside Australia, we ensure protective measures are in place, such as contractual agreements or use of compliant partners to safeguard information.

  • Data transferred with strong encryption protocols
  • Only approved partners with robust protections
  • Contractual safeguards for privacy compliance
  • Periodic audits of transfer and storage practices

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve site functionality and personalise your experience in compliance with Australian law. You can manage preferences through your browser.

Cookie Types Used

  • Functionality vital for website performance
  • Analytics improving site speed and navigation
  • Remember choices to tailor your visits
  • Enhance online features and usability

For more information on managing cookies or changing your preferences, refer to our Cookie Policy or your browser settings.

Privacy Policy Updates

Occasionally, we update our policy to reflect regulatory, technological, or service changes. We encourage users to review this page for any amendments.

  • Notice on exomethyvia.com and related channels
  • Direct communication if required by law
  • Modification date displayed at policy top
  • Archived versions available upon request

Continued use of our site following changes indicates acceptance of the updated terms.

Contacting exomethyvia for Privacy

For questions or privacy rights requests, contact us by phone or email as provided below.

exomethyvia

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61-2-5112-5111

Email: content@exomethyvia.com

Policy last updated: November 16, 2025

Policy effective from: November 16, 2025